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About us

A small team that does two things well.

TXF Help exists because two kinds of work keep getting handed to generalists. Filling an event has its own deadlines, its own funnel and its own last-72-hours surge. Making a Shopify store sell needs someone who understands the build and the marketing at the same time, because most stores fail in the gap between the two. Those are the two things we do.

Caleb Thomas, team lead at TXF Help
Caleb Thomas · Team lead
Who runs it

Caleb Thomas

Caleb leads campaign strategy and account management at TXF Help. He has run event promotion and ticket-sales campaigns, and designed, rebuilt and marketed Shopify stores, as a Level 2 seller on Fiverr, holding a 4.9-star rating across 47 client reviews with an average response time of about an hour.

His background runs across three disciplines: engineering drafting, event marketing, and Shopify store, landing page and funnel builds. The overlap matters more than it sounds: the same habit that produces a permit-ready drawing set produces a campaign where the pixel is installed correctly, the conversion events fire, and the numbers at the end are ones you can actually act on.

  • 4.9★ · 37 reviews
  • Level 2 seller
  • ~1 hr response
  • Meta Ads
  • Eventbrite
  • Go High Level
  • Wix
  • sender.net
The record

What's actually been run.

0
Attendees across managed organizer accounts
0
Events hosted on those accounts
0
Distinct clients across the campaign archive
0
Ticket purchase events tracked via pixel
Campaign work spans entertainment and nightlife, coaching and business, delivery and logistics, retail and community platforms, and recurring media shows, across Meta Ads, Eventbrite and classified ad platforms.
How we work

Four steps, every time.

Step 01

Understand the goal

Ticket revenue, headcount, orders or repeat customers. They are not the same build.

Step 02

Know the audience

Who buys, where they already are, what makes them move.

Step 03

Build & launch

Listing or store, page, pixel, ads, emails. Tracking goes live first.

Step 04

Track & optimise

Weekly adjustments against registrations or orders, and the data handed over.

Where we are

Massachusetts, working anywhere.

The office is in Massachusetts and most calls happen on US hours, but the accounts we manage run from Northern Kentucky to the San Francisco Bay Area. WhatsApp is always on, which makes the time-zone question mostly irrelevant.

  • Massachusetts, USA
  • US business hours
  • WhatsApp any time
  • Clients nationwide

Tell us the date, or send the store link.

Either way you get a prioritised plan back, not a pitch deck. Event organizers: the event name, date and audience. Shopify owners: the store URL and what you are trying to move. We reply within one business day.